Managing Four Generations in The Workplace with Cam Marston

For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil. In this scenario-based sequel to the best-seller Mixing Four Generations in the Workplace, Cam Marston helps supervisors and managers learn the techniques needed to handle cross-generational communication problems, avoid conflict, and maximize performance.

Managing Four Generations in the Workplace will teach you how to “Gen-Flex” or move into another generation’s comfort zone. This is the basis for what we call Gen-Flexing, operating in another generation’s world. Treat them as they want to be treated. Gen-Flex out of your comfort zone into theirs.

Managing Four Generations in the Workplace Learning Objectives
By the end of this program, participants will be able to:

• Describe the characteristics, attitudes, and values of each generation
• Identify specific actions a manager can take to coach, motivate, and get results from each generation
• Determine how your management approach may need to change when coaching, managing, and retaining employees of different generations
• Discover ways to Gen-Flex in order to solve generational problems in the workplace

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