Management Coach Train Supervisors in Workplace Issues
Management Coach solves more than 80% of the people problems managers face in the workplaceFull Course Includes
- 5 Topical Modules Containing 43 Videos on Solving Issues Related to:
- Personal Issues
- Performance Management
- Conflict Management
- Discrimination & Legal Issues
- Team Challenges
- Booster Shots
Full List of Problem/Solution Videos
- Employee Who Makes or Takes Too Many Personal Calls
- Employee with a Poor Attitude
- Employee Suspected of Substance Abuse
- Personal Problems Affecting Work Performance
- Inappropriate Dress
- Hygiene Problems
- Employee Who Socializes Instead of Working
- Employee Who’s Frequently Absent
- Employee Who Lacks Necessary Job Skills
- Employee Who’s Not Assertive Enough
- Employee is Consistently Late for Work
- Communicating Plans for Change
- Employee Makes Repeated Mistakes
- Employee Expected to Perform Beyond Skill Level
- Employee Who Needs Motivation
- Employee Who Resists Change
- Employee Who Won’t Work Extra Hours
- Employee Who Doesn’t Understand What’s Expected
- Employee Who’s Too Aggressive
- Employee Who Engages in Harmful Gossip
- Employee Complains to Others, Not Manager
- Dealing with Anger at Lower-Than-Expected Raise
- Resolving Conflict
- Employee Doesn’t Interact Well with Others
- Dealing with an Age Discrimination Complaint
- Employee Won’t Follow Safety Rules
- Dealing with a Disability Discrimination Complaint
- Accusation of Sexual Harassment
- Dealing with a Race Discrimination Complaint
- Dealing with a Religion Discrimination Complaint
- Termination for Poor Performance
- Dealing with a Gender Discrimination Complaint
- Termination Due to Downsizing
- Aggressive Team Members
- Nonparticipating Members
- Reaching a Consensus
- Team Confidentiality
- Team Conflict
- Team Deadlines
- Team Politics
- Defining a Team’s Purpose
- Clarify Roles for Teams
- Staying on Track
Each Problem Video Contains:
- 1-minute Pre-Learn Video
- 4.5-minute Solution Video
- Dramatic modeling of what to say and how to say it
- Outline of Action Steps and Key Points
- Q&A section to help you prepare
- Glossary of Key Terms
Delivery Methods
- Online Streaming
- eLearning Courses
Management Coach – The Problem Solver
Solves 80% of Problems
Our team of instructional designers conducted exhaustive research into the 100 most challenging and common people problems dealt with by managers. Then we developed the best practices for solving these common problems. As a result, Management Coach can address 80% of the people problems you and your fellow supervisors face in your organization.
Available On-Demand
Problems don’t spring up when it’s convenient. They intrude when you’re busy doing something else. Luckily, Management Coach is always there when you need it. All its advice is streamed to you on whatever device you’ve got handy: desktop, laptop, tablet, or smartphone. You’re literally carrying all the answers you need right in your pocket!
Learn Your Way
Combining video and text deepens your learning. Why? Because it engages more parts of your brain in the process. That’s why each Management Coach solution also includes: an outline of action steps and key points, a Q&A section to help you prepare for the unexpected, and a glossary of key terms to make sure you fully understand everything about solving the problem. Use all these resources to suit your style: You can watch and read everything before you meet with your employee; just watch the video; or just review the written material. You can even keep the text on your screen as a “cheat sheet” during your conversation with your employee. In other words, use Management Coach any way that helps you solve your problem effectively.
